http://www.kensavage.com/archives/horrible-customer-service-from-denon-dj/ Ken Savage Writes About Technology, Music, TV, Movies in Boston Fri, 20 Nov 2009 22:47:13 -0500 http://wordpress.org/?v=2.8.6 hourly 1 http://www.kensavage.com/archives/horrible-customer-service-from-denon-dj/comment-page-1/#comment-69021 A.A. Johnson Tue, 08 Jul 2008 18:53:02 +0000 http://www.kensavage.com/index.php/archives/horrible-customer-service-from-denon-dj/#comment-69021 Purchased a Denon S-301 in early 2006. The unit went out 5 months later. Denon NJ was NO HELP, very rude and I waited for "Seriously" 30 minutes before my call was picked up. Ended up having to send it to a service center at my expense. Now, two years later, the unit is out again. Once again, Denon is no help, they tell me they're backed up by two weeks. I WILL NEVER PURCHASE A DENON PRODUCT AGAIN!!!! Purchased a Denon S-301 in early 2006. The unit went out 5 months later. Denon NJ was NO HELP, very rude and I waited for “Seriously” 30 minutes before my call was picked up. Ended up having to send it to a service center at my expense. Now, two years later, the unit is out again. Once again, Denon is no help, they tell me they’re backed up by two weeks. I WILL NEVER PURCHASE A DENON PRODUCT AGAIN!!!!

]]> http://www.kensavage.com/archives/horrible-customer-service-from-denon-dj/comment-page-1/#comment-53218 jonathan lee Sat, 10 Mar 2007 11:07:07 +0000 http://www.kensavage.com/index.php/archives/horrible-customer-service-from-denon-dj/#comment-53218 i purchased a denon avr1907 amplifier the other day, but cannot get a decent sound from my subwoofer, and nobody at customer services has been of help. It's like they don't even care. I'm really pissed off!!! i purchased a denon avr1907 amplifier the other day, but cannot get a decent sound from my subwoofer, and nobody at customer services has been of help. It’s like they don’t even care. I’m really pissed off!!!

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